Dispute resolution

CONSUMER NOTICE

In accordance with Law No. 1444/2015, of 8 September 2015, we have disclosed all the Entities for Alternative Dispute Resolution that can be contacted in case of conflict, when purchasing a product or service referenced on this website.

It should be noted that, when necessary, this solution compared to the judicial process is usually faster, less protocol and less expensive.

Thus, if you are dissatisfied and intend to expose your situation, you can do so by contacting an Alternative Dispute Resolution Entity.

CNIACC – National Center for Consumer Conflict Information and Arbitration

www.arbitragemdeconsumo.org

CIMAAL – Center for Information, Mediation and Arbitration of Consumer Conflicts in the Algarve

www.consumidoronline.pt

CACCDC – Center for Arbitration of Consumer Conflicts in the District of Coimbra

www.centrodearbitragemdecoimbra.com

CIMPAS – Insurance Information, Mediation and Ombudsman Center

www.cimpas.pt

More information on Consumer Portal – www.consumidor.pt

CACCL – Lisbon Arbitration Center for Consumer Conflicts

www.centroarbitragemlisboa.pt

CICAP – Porto Consumer and Arbitration Information Center

www.cicap.pt

CIAB – Consumer Information, Mediation and Arbitration Center (Consumer Arbitral Tribunal)

www.ciab.pt

CACCDC – Center for Arbitration of Consumer Conflicts in the District of Coimbra

www.centrodearbitragemdecoimbra.com

CACC-RAM – RAM Consumer Conflict Arbitration Center

https://www.madeira.gov.pt/cacc/

CASA – Automotive Sector Arbitration Center

www.arbitragemauto.pt